FREQUENTLY ASKED QUESTIONS
There are a lot of sellers online advertising “pure” oils at a heavily discounted price. These oils are typically blended, mixed origin or enhanced with fragrances to lower their costs.
Here at Your Aromatherapy we ONLY sell the highest grade 100% pure, natural & undiluted essential oils sourced from growers & wholesalers from around the world.
Our prices are competitive & reflect the quality of the oils available to buy from us.
First of all thank you for ordering from us! We take great pleasure in fulfilling every single order.
Most orders are processed within 24 hours, perhaps a little longer at the weekend or on a bank holiday. We use standard signed-for delivery so that can take between 1-3 days, occasionally longer – if you’ve waited several days without any delivery get in touch and we’ll find out where your order parcel is.
We offer an unrivalled 100 day returns & refund policy. Please click on this link to visit our Returns & Refunds page.
At the moment we are only shipping to customers within the UK. If you are super keen to get hold of any of our aromatherapy products, please contact us with your details inc. your country of residence & we’d be more than happy to help if at all possible.
You are welcome to email us at any time!
We reply to our emails daily (ex. weekends & bank holidays) whatever the nature of your enquiry.